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At Innoture Digital Edge, we are committed to providing comprehensive support to all our students throughout their learning journey. This Support Policy outlines the services, availability, and limitations of our support offerings.
We offer structured support including doubt clarification sessions, project guidance, technical assistance during training, resume building support, and interview preparation guidance.
Support is available from Monday to Saturday during official working hours. Email queries are typically responded to within 24–48 business hours.
For login issues, course access problems, or session-related queries, students must provide their registered name, email address, course name, and a clear description of the issue.
Project assistance is provided as per course curriculum. Placement support includes resume forwarding and interview coordination for eligible candidates who complete training requirements.
We do not provide personal device repair, support for unauthorized software, or job guarantees.